Terms and Conditions | Jack-It, The Suspension Experts
The Suspension Experts
Since 1995
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Terms and Conditions

Web Site Terms of Use:
These Terms and Conditions apply to all visitors and users of the website and to all products. These also apply to any information and content on our website. By accessing this website, the user acknowledges acceptance of these Terms and Conditions. We reserve the right to change these without prior notice. If any violation to these terms takes place, JACK-IT, INC.® reserves the right to seek all remedies available by law and in equity to redress any such violations.

Privacy Policy:
Our privacy Policy can be accessed from our home page.

Copyrights and Trademarks:
All manufacturers, products, slogans, names, custom graphics and any logos are trademarks or names of JACK-IT, INC.®.

All content on our site belongs to JACK-IT, INC.® and are protected by US and international copyright laws. All other copyrighted materials, logos and designs are property of their respective owners who have given permission to JACK-IT, INC.®  to use.

You may not use anything on our site for commercial use without our permission. You may print, save, download, view and copy anything on our site if it is for your personal use only.

Governing Law:
These Terms and Conditions and any sale of products will be governed by the laws of the State of Utah. Any litigation will be brought exclusively to Salt Lake County, Utah, and customer consents to the jurisdiction of the federal and state courts located therein, and waives the right to change venue. Except in the case of nonpayment, neither party may institute any action in any form arising out of these Terms and Conditions more than (1) year after the cause of action has arisen. 

Warranties:
Please note that certain mechanical aspects of any suspension lift product may accelerate ordinary wear of original equipment components. Further, installation of certain lift kit products may void the vehicle's factory warranty as it pertains to certain covered parts; it is the consumer's responsibility to check with their local dealer for warranty coverage before installation of the lift. JACK-IT, INC.® does not warranty items sold on our site. Products are warranted by the respective manufacturer. JACK-IT, INC.® will, at its own discretion, assist customers in resolving warranty issues with manufacturers if requested by the customer.

One major concern for new vehicle owners is whether or not installing aftermarket performance products will void their OEM warranty. The general rule is that…"in order for a warranty to be in jeopardy, the items installed must actually pose a clear threat to systems on the vehicle, or have done actual damage to it" (Paul Barry, Manager of Warranty Programs at Ford Motor Company). Unfortunately, some dealers will look for any excuse to void a warranty because it saves them money and brings in more profits. They count on consumer ignorance regarding warranty law to pressure their customers into either buying parts from them, or not installing performance items at all. If you are having a problem with warranty issues, or are concerned about potential problems, here is a list of things you can do to protect yourself and keep your warranty in place.

1. Voiding warranties can violate the law. The Magnuson-Moss Warranty Act passed by Congress states that a manufacturer may not require the use of any brand of after market accessory unless the manufacturer provides the item free of charge. So if, for example, your dealer tells you that installing a aftermarket air filter will void the warranty, he must provide filters free of charge. If he does not, then he is in violation of the law.

2. Ask the dealer to put it in writing. If your dealer does threaten to void a warranty, ask him to put it in writing and have it notarized so you can show it either to the OEM's zone service manager or to the manufacturer directly. That generally stops the service manager in his tracks.

3. There are trade groups that will help out in "warranty warfare". Carl Sheffer, vice president of OEM relations for SEMA (specialty Equipment Market Assoc.) often works on behalf of aftermarket firms who have difficulties with the OEM's. SEMA can provide a pamphlet that explains why denial of warranty service by dealerships is illegal. There are also other trade organizations for specific product lines that can help. SEMA can usually give you some pretty good contacts if you need additional help. (www.sema.com)

4. It is not up to the local dealership to decide whether or not a vehicle's warranty will be voided. Regardless of what your dealer tries to tell you, it is the manufacturer's warranty and up to the manufacturer to make the determination. The good news is that most OEM's back up aftermarket manufacturers unless there is justifiable cause for voiding the warranty.

Keep in mind that the dealer does NOT have to warranty any after market items you install, regardless of why they fail. Also, if an after market item you install causes failure to an OEM item, the dealer will not warranty that either. For example, if you install an air filter from company XYZ on your turbo charged diesel, and the filter assembly comes apart and is sucked into the turbo, the dealer will not warranty the turbo because it failed as a direct result of the filter malfunction.

By and large, most dealerships want to take care of their customers so they will remain loyal. They are obviously not interested in driving away customers. However, if your dealer is threatening to pull your warranty keep these things in mind.

Ordering:
All items must be paid for in full prior to shipment from JACK-IT, INC.®. We do not extend credit terms to customers unless customer is an authorized business that has been pre-approved by JACK-IT, INC.®. in advance. Approval of credit terms must be received in writing from JACK-IT, INC.® to honor these terms.

Products and Suspension Information:
Due to the inconsistency of OEM springs and ride height, all lifts stated on this site are approximate and may vary according to the individual vehicle. The lift of these kits is determined from a new factory vehicle with an unaltered suspension. The amount of lift stated is that of the front end. The rear is lifted to a position where the vehicle sits level. Each kit contains warnings and instructions that should be read thoroughly and followed. A qualified mechanic should install suspension systems and accessories.

 Products Safety Warning:
Installation of suspension lift kits or any other lifting kits or devices will raise the center of gravity. For this reason, JACK-IT, INC.® urges that extreme caution be used when encountering driving conditions which may cause vehicle imbalance. Furthermore, the driver’s field of vision and judgment will not be as good due to the height of the vehicle. Due to the installation of larger tires, the speedometer will read slower than the actual speed being traveled and more distance will be required to stop the vehicle. It is the owner’s responsibility to caution and warn any potential driver of the vehicle about these driving and handling conditions. The tires and rims should be changed to sufficiently increase the vehicle’s total overall width and stability to help accommodate lifting devices.

JACK-IT® also recommends that the steering system on lifted vehicles be appropriately corrected to reduce steering stress and angles. Once completed, the vehicle should be inspected by a professional mechanic including such areas as the steering system, brake system, speedometer recalibration, bump stop position and clearance, for tire and suspension travel and tightness of all installed products.

Notice:
Most states have some type of law limiting vehicle height. The amount of lift allowed, and how the lift can be achieved, varies greatly. Several states offer exemptions for farm and commercial registered vehicles. It is the vehicle owner’s responsibility to check state and local laws to ensure that their vehicle will be incompliance.

Pricing:
Pricing on this website are subject to change at anytime. Jack-It, Inc. will not be held liable for misprints or mistakes on pricing or part number listings. 

Policy:
These terms and conditions are effective 05/12/11 and supersede all other written or verbal terms whether implied or expressed. These terms and conditions are subject to change at anytime at JACK-IT, INC.® sole discretion.